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Delete your Voke account

You can delete your account in the app, or ask us to do it by email.

Last updated: 7 October 2026

Voke is run by Rida F’kih, an individual in Alberta, Canada (“we”, “us”). Rida is also Voke’s privacy officer. For anything on this page, email [email protected]. Our privacy policy has the full detail on what we collect and why.

In the app

  1. Open Voke and tap your account button at the top of the Feed.
  2. Tap Delete account.
  3. Confirm.

Voke signs you out on that phone once we’ve taken the request. That’s the confirmation your account is being deleted.

Without the app

Email [email protected] and ask us to delete your account. You can write from any address. To check it’s you, we’ll email the address on your Voke account, which is the one Apple gave us when you signed in (often a private relay address), and ask you to confirm from that email. We won’t delete anything until you do. If Apple didn’t share an email with us, or we can’t reach it, we’ll tell you, and you can sign in to Voke with Apple again and delete your account in the app. Someone you’ve authorized can also ask for you where the law allows it, but we’ll still confirm with you the same way.

We’ll reply within 30 days, and email you again when the deletion has finished.

What gets deleted

  • Straight away: you’re signed out on every device, removed from every circle, and nobody can see your data any more. AI apps you connected lose access.
  • Your circles: if you were the only admin of a circle, its longest-standing member becomes admin. Circles with nobody else in them are deleted.
  • Next, most often within minutes: we revoke Voke’s Sign in with Apple and Google Health access, then delete your health data, Ask Voke chats, morning summaries, sharing settings, connections and account, and destroy your account’s encryption key. If Apple or Google is unreachable, we keep retrying until it’s done.
  • Within 7 days of that finishing: no copy of your encryption key exists anywhere, including in key caches and backups, so the health data left in encrypted backups can’t be read by anyone, including us.
  • Within 35 days: our database backups expire. Until then they still hold your account details, such as your name, the email Apple gave us, the devices and IP addresses you signed in from, your circles and who you shared with. They also show which devices and sources you connected, which kinds of data you had (such as sleep or heart rate) and on which days. Your health readings, Ask Voke chats and morning summaries in them are encrypted with your account’s key, so they can’t be read once the key is gone. One exception: if someone in your circle asked Ask Voke about you, their chat is encrypted with their key, so a backup copy of it can still be read until that backup expires. We only use backups to recover from a failure, and we don’t restore deleted accounts.

We host Voke on Amazon Web Services (AWS), which stores the database and backups for us. It’s the only service provider that holds a copy, and it deletes that copy as described above. The AI services behind Ask Voke and the morning summary keep nothing: we use them with zero data retention, so your data isn’t stored after each answer.

What we keep

  • A security log for your account: when a device was set up or signed in, when an action like this deletion was approved, when a device was signed out, and that the account was deleted. Each entry has only a random account ID, the device type (iPhone or iPad) and the time, not your name, email or health data. We keep it to show what happened to the account, including that it was deleted.
  • A note that your encryption key was destroyed, with the same random ID and the time. We keep it so the key can never be reused.
  • Server logs, for up to 30 days, then they’re deleted. They can include your random account ID and IP address.
  • AWS’s own record of our encryption key use, for 90 days. It includes your random account ID each time Voke unlocked your key, not your name or data.

What doesn’t get deleted

  • Data in Apple Health or your Google account. Voke only reads it. Manage it in those apps.
  • Apple Health access on your iPhone. Deleting your account doesn’t take back the permission you gave Voke to read Apple Health. Delete the Voke app, or turn it off in Settings, Health, Data Access & Devices, Voke. Do the same any time you want Voke to stop reading new data without deleting your account. For Google, remove Voke at myaccount.google.com/connections.
  • Data an AI app you connected already read. Delete it in that app.
  • Copies on circle members’ phones. People you shared with can’t load your data from Voke any more, but their Voke app may keep what it already showed them on their phone until it’s cleared or replaced.
  • The beta list and TestFlight. If you signed up for the beta on our site, email [email protected] to be taken off the list. To leave the TestFlight beta, open TestFlight, choose Voke and tap Stop Testing.

Turning off Sign in with Apple for Voke in your Apple account settings doesn’t delete your Voke account. Delete it here instead.

If we say no or you’re not happy

If we can’t verify a request or decline it, we’ll tell you why. You can appeal by replying with “appeal” in the subject. We’ll answer in writing within 45 days and tell you what we decided and why.

You can also complain to a privacy regulator, such as the Office of the Privacy Commissioner of Canada, the Office of the Information and Privacy Commissioner of Alberta, the Commission d’accès à l’information du Québec if you live in Quebec, your state attorney general if you live in the US (in Washington, the Washington State Attorney General), or your local data protection authority if you live in the EU or UK.